Pick Me Up, Infinix Service Center Service pentrutine
As one of the most popular smartphone brands in Indonesia today, you can easily find Infinix service centers in different locations. As we know, Infinix is one of the growing brands today. The number of users continues to climb every day.
How not, this Chinese brand presents a variety of quality smartphone products at very affordable prices. This is what makes the market grow. Its sales also increased sharply in different regions of the country.
Despite always trying to offer the best product to consumers, the name of the damage is still there. For those of you who are facing this one problem, don’t worry. There are many ways you can do to communicate directly with the Infinix service center .
Of the many ways you can try to contact the service center, there is a way that we highly recommend it to you. This method is to use the Pick Me Up service. This is a superior service from Infinix for its customers.
What is pick me up service
Pick Me Up service is a service offered to Infinix customers whose distance from home to the nearest service center is more than 30 km or more than 2 hours away if they use a vehicle. Of course, this service will be very useful for those who are really constrained by this.
This service is integrated with maps and location functions on the Infinix smartphone. Thus, your location will be automatically detected by the system. If it turned out that you have committed acts of falsification of data and claimed that you live in a remote location just because you want to get services, of course, your application will be rejected.
That is why those of you who want to contact the Infinix service center using this method must really consider these main requirements in the first place. Given the large number of Infinix users at the moment, of course, you must be patient, since there must bea special queue when ordering this Pick Me Up Service.
This service is certainly very useful to facilitate your steps in improving the different Infinix products that you have. But, of course, there are conditions that you must meet before doing so.
Pick Me Up Terms and Conditions of Service
Using the Infinix pick me up service center, you have agreed to the terms and conditions imposed by the developer. If one of the conditions that have been established cannot be met by you, this service is considered invalid for you.
Therefore, you need to understand what the terms and conditions apply. Immediately, here is a further explanation of the terms and conditions of use of the Pick Me Up Service for customers of infinix products.
- Pick Me Up Service can only be used by those who have Infinix products with warranty. If the warranty has expired, this service is no longer valid.
- To obtain this service of the Infinix service center , the seal of the product to be repaired must be intact. If it turns out that the seal is damaged, broken or has been repaired elsewhere, then your right to this service is considered lost.
- The LCD screen and touch screen of the Infinix smartphone are still intact. If there is a fraction or damage, then your right to obtain this service is considered lost.
- You must attach a product warranty card at the time of using this service. Not only do you also need to attach the proof of receipt of purchase to the repair package.
- Attach a photo of the last status of the product to be sent to the Infinix service center. The photo must be sent by e-mail to the address provided by Infinix.
- Prepare a box or box to wrap the damaged Infinix unit. Also, be sure to make the packaging properly so that the Infinix product can avoid all kinds of collisions during the trip to the service center.
- Customers who can get this service are those who have received a confirmation email from the Infinix Center and are approved to make repairs immediately. After this phase, the courier will come to pick up your belongings immediately.
Be sure to meet these requirements when you want to use the Pick Me Up service in the Infinix service center. If there is only one condition that you do not meet, of course, the process of requesting the desired repair will never be approved.
Irreparable Pro Duk Condition with Pick Me Up Service Feature
As we discussed earlier, there are several types of products that cannot be repaired in service centers through the Pick Me Up Service program or other service programs. You should avoid this condition so that the product can still get a warranty and repair guarantee until it is completed. Let’s just say here are some of the causes:
- The warranty period of the Infinix product you bought has expired. If the warranty period has been missed, Infinix will not be liable for any damages you encounter.
- The damage you experience is caused by human error factors. So it doesn’t come from damaging the car or the Infinix smartphone part itself.
- The infinix phone was repaired elsewhere before being repaired by Infinix.
- Damage caused by natural disasters.
But for those of you who have products with the criteria mentioned above, you can still get Infinix service center. However, the burden of service costs will be given after the repair process is carried out.
How to get PIck Me Up Service Infinix
It should be understood, there are several steps you need to take to get this Pick Me Up service. What you need to understand in advance is that Pick Me Up Se r vice will take your product to the service center. The operational time of this service is from Monday to Friday from 09.00 to 17.00 WIB.
The confirmation time required to receive news from the infinix central service center is 1×24 hours. Follow these steps to get the best service on it:
- Send an email toid@carlcare.com
- Fill in the email topic with: Pick Me Up Service Infinix – (Your city. )
- Fill in the following data in the email you send:
3.1 Full name
3.2 Full address
3.3 Mobile Number
3.4 City/County of Residence
3.5 Your region’s zip code
3.6 Hours of pick-up of products
3.7 The type of infinix smartphone you have
3.8 Infinix IMEI number (15 digits)
3.9 Product colours
3.10 Types of problems facing your product
3.11 Photos of the status of the mobile phone and other equipment to be sent
If you have met this data. Infinix will immediately give a response within 1×24 hours. After that, the Infinix courier will pick up the damaged product and take it to the service center for repairs.
If you would like to inquire about the repair process and other information related to the Pick Me Up service you have taken, you can visit our official website at the www.carlcare.com or by calling the official infinix service center number at 081807921583 and email hotline.id@carlcare.com.