Bni Call Center Serviceinformasjon 24 timer gratis
BNI’s 24-hour call center service is one of the efforts to make it easier for each customer as a commitment from one of the state-owned companies. Financial services are actually quite interesting because there are currently not many people capable of managingin finances. The result is not the savings earned, but instead waste.
In fact, keeping money in the bank can be said to be very safe and reliable. Apart from having a good management system , the status as one of the state enterprises becomes its jaminan. This bank is one of the business units managed and operated under strict government supervision.
It should be noted that this bank has been established for quite a long time and became a bank that was established during its independence. A long history of how financial management did it has a strong foundation to date. No wonder gni currently has huge assets with millions of customers all over Indonesia.
With a long history and commitment to providing the best service, bony 24-hour call center service is a form of this commitment. Has many goals and is certainly able to offer solutions amid problems faced by customers. The presence ofnya gives a feeling of security and comfort to every bank customer.
Overview of GNI bank history
Bank Nasional Indonesia or GNI has been established since 1946 after Indonesia became independent. This bank continues to develop quite quickly because it has a good system. Moreover, the services offered to each customer make him have a strong foundation. A few years later, his name became known to the public.
The 46 logos currently used by this bank are due to the year of its establishment in 1946. This logo is an identity that GNI is one of the country’s product banks. This can be seen after the independence of the upbringing of a financial service, and now it belongs to the government.
Interestingly again, in 1992 it received a new legal status as one of the listed companies. A public company is a company whose share ownership can be owned by the broader community. Along with BNI’s 24-hour call center service, this legal status is good news for many people.
The supply of shares in this bank was then immediately demanded by many people. Especially to look at the foundation that has been present for a long time with a good management system . GNI can also be said to be the first bank to be granted open status. Therefore, the development and services provided are quite satisfactory for customers.
24-timers BNI call center service
To support services to each customer, proximity is necessary for everyone. Call center services are a form of closeness that is performed to provide a sense of security and comfort. Furthermore, it is not uncommon for customers to have certain problems that make them not understand about financial services.
Having a one stop one solution as a motto that aims to be present to provide great service to everyone. You can enjoy this service for a full 24 hours and can be reached from all regions. You can easily get a lot of information about products and facilities here.
You can contact this 24-hour GNI PBX service by phone without the need for an area code. You can call 1-5000-46 directly from your personal mobile phone directly. If you are using a mobile phone, you can also call the number 68-888. That is simply because it can be accessed anytime and anywhere.
In addition, you can submit complaints via electronic mail and fax services. It is enough to send to the specified email address of the firstname.lastname@example.org. Meanwhile, if you use fax, you can use the number 021-25541203. Of course, this facility called GNI calling will help any problems you have.
Interestingly, each conversation uses an end-to-end system. This means that any issues owned by the customer will be resolved without any redirection. The problem can be fixed quickly at a specific time without any redirection. However, if the problem is related to a particular case, it will usually be transferred to the surrounding branch office.
Written and oral complaints procedure
GNI’s 24-hour call center service is the spearhead for a company to be close to customers. While the procedure itself can be done in two ways, namely written and oral. Each complaints procedure generally has almost the same system. The only difference is the method used by the customer himself.
If you use the written procedure, then you need to visit the official website. Then enter the Kubungi Kami menu. Here you can write down any complaints and wait for a response from the bank. Typically, the response will be sent to the customer’s email address directly if a solution is found.
You can also use GNI email and fax addresses to submit any complaints. You may receive a response some time after submitting a complaint. There are also other ways if you want to get an answer as soon as possible. You can go to the nearest branch office and then address the issue.
In addition to the written method, customers can benefit from the oral method with GNI 24-hour call center services. It is enough to call the number 1-5000-46 anytime and anywhere without worry. But for this call later you will be charged a call fee. The amountnyes depends on the provider you are currently using.
Later, the officer will register and provide a receipt for the complaint registration to the customer. Then the officer will convey the results of the complaint whether it can be resolved immediately or not. If not, it will take some time and be asked to come again later to receive the resolution of the complaint he experienced.
BNI 46 Facilities and Products
Of course, as a financial services provider that already has a long service life, there are several construction products offered to everyone. Each plant product can be accessed via GNI call center services 24 hours. This is to accommodate and accommodate all sections of the community to receive the same services.
The first product is called BNI Taplus with an initial deposit requirement of IDR 500 thousand for the Jabodetabek area. Meanwhile, potential customers from outside Jabodetabek need an initial deposit of Rp. 250 thousand. In addition, there is a need for several important documents such as ID card, driver’s license, residence certificate, to KITAS.
There is also a GNI Taplus Bisnis product that is very suitable for use by actors or potential entrepreneurs. Some of the facilities that will be collected are detailed cash flow information at the end of the month and much more. The requirements in the form of ID cards and initial deposits are Rp. 1 million.
There are also product facilities for young people such as students and so on through GNI Taplus Muda. This plant is divided according to age levels, namely 15 to 17 years and 17 to 25 years or the first category, but poison. While the requirements are also almost the same as other products.
As one of the largest financial services providers in Indonesia, GNI 46 is certainly active in providing various conveniences. Not just from products and facilities to customers. But also other services that can be accessed at any time. One of them is through GNI 24-hour call center services.