How to claim the Warranty of Xiaomi service center you may be looking for right now. In the past, many people were afraid to buy Xiaomi because there were not a few rumors that said that making a warranty claim for this product was so difficult, even though it was a false assumption.
Filing a warranty claim at Xiaomi’s service center is not at all difficult, even handling can be done quickly. Although priced cheaply, electronic products made by Xiaomi are so famous for their durability. Electronic products are not easily damaged.
However, even so, it does not mean that electronic products made by Xiaomi cannot suffer damage, because the product can still suffer damage caused by factory records or due to various other factors. When you find that the Xiaomi product you bought has damage, you can immediately make a warranty claim.
How to claim a Xiaomi service center warranty is quite easy, as long as you follow as young as the procedures and conditions provided, because each product from Xiaomi has a different warranty period, therefore make sure you have checked whether the time period is appropriate or not. Here is complete information about xiaomi warranty claim steps.
Xiaomi Product Mobile Phone Warranty
How to claim a warranty for mobile phone products, items that have a warranty are not only the mobile phone, but also the hardware, to the charger. So, you don’t have to worry if the built-in accessories also suffer damage before the warranty period ends.
For the phone itself, the warranty period given is 15 months, with the scope of the spare parts warranty and work costs, while the supporting documents that you must bring when making a warranty claim are proof of purchase, as well as a warranty card. Likewise with the built-in battery, the warranty period is 15 months.
How to claim xiaomi service center warranty for charger products and built-in accessories contained in the dusbook, the warranty period given for 6 months, for the scope of the warranty includes work costs and spare parts while the supporting documents you must bring are proof of purchase and warranty card.
In addition to mobile phones, tablet products also have a warranty. For hardware, the warranty period is 12 months, with the same warranty scope, namely work costs and spare parts. On batteries, chargers and various accessories, the warranty period is 6 months, and you must bring supporting documents such as purchase notes and warranty cards.
Xiaomi mobile phone products such as Redmi Note 7, have a warranty period of 18 months, while for Redmi 8 and 8A, 9A and 9C products, have a warranty period of 24 months. Therefore, if you have this mobile phone product, you get a longer warranty period.
Accessories Product Warranty from Xiaomi
In accessories products, for example, such as Mi Band, the warranty period given by Xiaomi is 1 year, with a guarantee of work costs and spare parts. In addition, there are other accessories products such as power banks with a warranty period of 1 year, mobile phones with a warranty period of 6 months, batteries with a warranty period of 6 months.
Accessories such as chargers purchased separately also have a warranty period of 6 months, data cables with a warranty period of 6 months, LED lights with a warranty period of 6 months, xiaomi table lamps with a warranty period of 6 months, and a usb charger car also hasa 6-month warranty. All of these products have the scope of warranty for work costs and spare parts, with documents supporting the order note.
Please note, in addition to how to claim the Xiaomi service center warranty, you must also pay attention to the validity of the warranty period, the warranty period applies from consumers receiving the product. Thus, the warranty period is not calculated from consumers using the product, but receiving the product.
In addition, during the warranty period, if various accessories have been checked by Xiaomi and confirmed, later consumers will receive free repairs and free of charge, so you don’t have to worry about being charged a large fee, as long as it is still in accordance with the applicable rules.
Xiaomi Service Center Warranty Claim Terms
How to claim the warranty of Xiaomi service center must also pay attention to all provisions. The above warranty provisions only apply to the territory of Indonesia, so products that have an international warranty, the above provisions do not apply. In addition, when the unit is received by xiaomi service center, Xiaomi will later conduct tests.
So, when you hand over the unit, make sure you have backed up the data and store various kinds of information that is in the product. Before making repairs, you can also contact a service agent from Xiaomi to ensure a variety of information such as models, serials, and IMEI.
How to claim the Xiaomi service center warranty must be considered because this Xiaomi product warranty does not cover cases such as the warranty seal is lost or has been removed. Any damage such as notes, scratch cracks, button lenses and cameras are also not included in the product warranty. Aukaan Xiaomi unit caused by deliberate disassembly is also not included in the warranty.
Password resets or maintenance updates are also not included in the warranty. Later, Xiaomi itself decides whether the product has expired its warranty period, or there is a violation of the warranty, so make sure again if you have followed the claim conditions properly and correctly.
How to Claim Xiaomi Service Center Warranty
After knowing the terms and procedures that apply, you can immediately make a warranty claim. If you want to guarantee your phone, try to backup files first. After that, you only need to visit the Xiaomi service center in order to make a warranty claim.
If you are in doubt, whether the warranty claim you will make is approved or not, you can contact xiaomi call center first. Xiaomi call center at 0800-1-401558, state what you want to guarantee, and whether the damage is received by the service center or not.
Xiaomi’s service center address is spread throughout Indonesia, so you don’t have to worry. Do not forget to bring the purchase note to the cardboard of the phone or electronic products that have been damaged. Don’t forget to bring a warranty card so that the claim process can be done faster.
After arriving at the Xiaomi service center, how to claim the warranty of the next Xiaomi service center , later the officer will check and damage whether, the damage incurred can be covered with a warranty. If your warranty claim is approved, you don’t have to pay for repairs. The repair period usually takes 1 to 4 weeks.
If the damage that occurs to the product is severe and difficult to repair, later the party from Xiaomi will replace the unit. As long as the product warranty period is still valid, you will get the entire free replacement, but if it is no longer valid, you will have to pay the replacement and repair costs.
Repairing the unit at the official service center is actually an easy thing, because the officer will serve you well, as long as all the provisions and procedures have been followed in addition, after making a way of claiming the warranty of the Xiaomi service center, you must also diligently follow up with the service center, so that the unit can be repaired quickly.